Frequently Asked Questions

Find answers to common questions about our services

General Questions

Learn about our platform and services

We provide comprehensive property solutions including residential and commercial real estate listings, property management services, investment consultation, and market analysis. Our platform connects buyers, sellers, and renters with verified properties across multiple locations.

Getting started is easy! Simply browse our property listings, use our advanced search filters to find properties that match your criteria, and contact us through the inquiry form. Our team will guide you through the entire process, from initial consultation to closing the deal.

No, you can browse all our property listings without creating an account. However, creating an account allows you to save favorite properties, receive personalized recommendations, schedule property visits, and get instant updates on new listings matching your preferences.

Yes! Our dedicated customer support team is available 24/7 via phone, email, and live chat. We're committed to providing prompt assistance for any questions or concerns you may have throughout your property journey.

We update our listings daily with new properties. Our team works continuously to verify and add fresh listings to ensure you have access to the latest opportunities in the real estate market. Subscribe to our notifications to never miss a new listing in your preferred area.

Pricing and Payments

Information about costs and payment options

Browsing properties on our platform is completely free. For buyers and renters, there are no charges for viewing listings or contacting property owners. Service fees may apply for sellers listing their properties, which will be clearly communicated during the listing process.

We accept all major payment methods including credit/debit cards (Visa, Mastercard, American Express), bank transfers, UPI, and digital wallets. For property transactions, we support secure escrow services to ensure safe and transparent dealings.

Yes, we have partnerships with leading banks and financial institutions to offer flexible EMI and home loan options. Use our EMI calculator to estimate your monthly payments and speak with our financial advisors to find the best financing solution for your needs.

Our brokerage fees are competitive and transparent. Typically, charges range from 1-2% of the property value, depending on the type and value of the transaction. We provide detailed cost breakdowns upfront with no hidden charges.

Refund policies vary based on the service and agreement terms. For consultation fees, we offer a satisfaction guarantee within the first 7 days. Property booking amounts are governed by the specific terms agreed upon between buyer and seller, as per legal requirements.

Safety and Security

Your security is our top priority

All properties listed on our platform undergo thorough verification. Our team physically inspects properties, verifies ownership documents, and validates legal clearances before approval. We also conduct background checks on sellers to ensure authenticity and protect our users from fraudulent listings.

Absolutely. We employ bank-grade encryption (SSL/TLS) to protect all data transmission. Your personal information is stored on secure servers with multiple layers of protection. We strictly adhere to data privacy regulations and never share your information with third parties without your explicit consent.

If you encounter any suspicious activity, please report it immediately through our dedicated fraud reporting system available 24/7. You can also contact our security team directly via email at security@example.com or call our emergency helpline. We take all reports seriously and investigate promptly.

Yes, we follow strict safety protocols for all property visits. We offer virtual tours for initial viewing, and physical visits are conducted with proper sanitization, social distancing, and limited group sizes. Both our staff and visitors are required to follow all health and safety guidelines.

We provide comprehensive legal support including document verification, contract review, and assistance with registration processes. Our in-house legal team ensures all transactions comply with local real estate laws. We also offer escrow services and legal insurance options for added protection.